Accommodations in Rome - Hotels, bed and breakfast and holiday apartments in Rome Reservation Help Desk

Monday - Friday from 10 to 7 p.m.
A valid email address and a credit card
are necessary to confirm your reservation.
We do not provide phone numbers.
Appartamenti, hotel e bed & breakfast a Roma

Reserve an apartment in Rome

What does reservation mode on request mean?

The reservation mode for apartments on request is not immediate but needs a confirmation from the owner of the accommodation that will replay to your reservation request within 24 hours.

How can i make a reservation?

In the overview page of each apartment there is a "how to reserve" section. From there you will be able to send your reservation request simply by filling in the form to the owner of the apartment that will answer within the 24 hours. The owner, once received your request, will check the availability of the accommodation and in case he has space he will send you an email confirming the availability and the amount due to pay.

How can i confirm my reservation?

To proceed with the reservation of the apartment you will have to:
- fill in the reservation form(send via attachment from the landlord of the apartment);
- pay the deposit requested;
- end the fax;
- receive a confirmation.

How do I know if the reservation has come to a good end?

You will receive an email informing you that the property has received your request. The landlord will then respond via email within 24 hours either confirming or cancelling your request and with detailed instructions on how to complete the reservation process. It is important to know that your reservation can be confirmed only by the owner.

How can I modify my reservation?

If you want to modify your reservation the only thing to do is to contact the owner of the apartment.

How can I cancel my reservation?

If you want to cancel your reservation the only thing to do is to cancel the reservation you just made by checking the cancellation terms of the apartment not to incur in any penalty. You can cancel your reservation by email or by fax.

Does the cancellation of the reservation lead to an extra charge?

The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation policy of the apartment, that you will find published either in the apartment details page or inside the reservation form.

Can I make a reservation without using Internet, off line?

No it is not possible to reserve a facility using a different way then internet. The reservation can be made only on line.

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